Poor Customer Service: Key tips to kill a business

When you are starting out, there’s always the notion that you are building a big world class business. At least that’s what is said in your head. Sometimes we are totally delusional about that and since customer service is not taught in school and colleges as well as in the University of Hardknocks, you are often given the feeling that it’s a nice set of information from a book

Why Facebook’s Mobile Features Rests on Today’s Phone Features?

Facebook may be growing out of proportion, but it has not found appropriate ways to make money out of its following especially of the large mobile user base. Even the towering IPO did not seem to affect much. By 2014, Facebook is touted to get to the milestone of three billion users, and the mobile population is the key to the long-term success of the social networking giant.